Frequently Asked Questions

Cart 0

Frequently Asked Questions

General FAQs

Loot A Brick is not associated with The LEGO Group. LEGO® is a trademark of the LEGO Group of companies which does not sponsor, authorize or endorse this site.

Yes, it will function the same way as your very own order. However, do input the address of the person you are gifting it to and indicate that it is a gift in the message.

The toys are made of mainly Plastic ABS material.

Loot A Brick is able to ship worldwide.

Simply add your desired items to the cart and proceed to the checkout page. Shipping charges will be automatically calculated at the checkout page. 

For any defective items or incorrect orders shipped, we have a 5-day return policy upon receipt of the order, subject to the following terms and conditions:
Item must be in its original purchase condition. All packaging must be unopened, unused, unmarked and not defaced in any manner.
Items purchased as part of a set or combination pack have to be returned as a whole set.
This return policy does not apply to items which are on sale and/or marked as non-exchangeable or non-returnable.
No returns are accepted if you changed your mind on an item.

Please email us at enquiries@lootabrick.com with your order number and information on the affected item.

We are always on the lookout for creative subscribers who wishes to share their own creations. Please email us at myowncreation@lootabrick.com for further discussion.

Payment can be made via Bank Transfer, Credit Card or PayPal.

All purchases made on Loot A Brick will only be processed upon full payment.

We do not offer any self-collection option at this point of time

We accept orders for all customization be it big or small quantity. Every order is unique and we are more than happy to help you with the customization.
 

Definitely! We have done many projects with companies and we will be more than glad to help you with it. Just send us an email at enquiries@lootabrick.com and we will reply you within 1-2 business days.
More questions? Email us at enquiries@lootabrick.com